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Right here by filling in our Online-Form By email to: riskandcompliance@oekb-csd.at By mail to: OeKB CSD GmbH Risk, Compliance Strauchgasse 1–3 1011 Vienna Austria Which information do we need to process your complaint?

Vienna local time at the latest on the cash account specified by OeKB CSD to ensure the forwarding to the securities account holders on the same T2S Opening Day (day of operation). Our scope of services in detail: GTC of OeKB CSD, section 2.7, 6.2.1 Annex 11 Guideline Income Collection for Securities Due Annex 3 Fees, section 6.2 Any questions?

OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at

This consent may be withdrawn at any time with future effect by sending an e-mail to csd@oekb-csd.at. I have read and accepted the data protection statement.

You will find everything you need to know in our guideline and the additional information: Annex 25 Using T2S for Transaction Management Our scope of services in detail: GTC of OeKB CSD, section 6.3 Annex 20 Custody Notifications and other Information Annex 22 User Manual Asset Servicing Client Annex 23 Issuing of Instructions Asset Servicing Annex 24 Means of Communication for Statements Annex 25 Using T2S for Transaction Management Annex 28 Guideline Processing of Corporate Actions Using T2S for Transaction Management SWIFT ISO 15022 Examples Annex 3 Fees, section 4.2 Record Date: FAQ Record Date Examples Record Date Buyer Protection Instruction CAJWG: Market Standards for Corporate Actions Bekanntgabe der Bestellung eines Corporate Action Agents (only in German) Your instruction - processed by us: Instruction not to redeem Matured Values Instruction to issue a Confirmation of Holdings Instruction for Corrections of Orders not to redeem Matured Values held by OeKB CSD itself Withholding Statement for Tender Offers/Mergers Income Collection for Securities Due Income Collection for Securities Due You would like to know more?

OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at

Supervisory Authority Financial Market Authority (FMA), Sections for Bank and Securities Supervision, 1090 Vienna, Otto-Wagner-Platz 5, Austria, www.fma.gv.at Oesterreichische Nationalbank (OeNB), 1090 Vienna, Otto-Wagner-Platz 3, Austria, www.oenb.at 7.

Click on the links below for more detailed information: Transaction Management under T2S: Record Date: CAJWG Market Standards for Corporate Actions: Annex 25 Using T2S for Transaction Management Letter about Introduction of Record Date FAQ Record Date Examples Record Date CAJWG: Market Standards for Corporate Actions Processing Giovanni Barrier 3 – Präsentation Buyer Protection Instruction ECB/T2S Working Groups The European Central Bank (ECB)/TARGET2-Securities (T2S) Working Groups: Project Managers Group (PMG): The PMG, which reports to the Market Infrastructure Board, is responsible for ensuring the implementation of T2S and for guaranteeing that all participating CSDs and central banks are ready for migration to T2S in time.

Kurt Kerschbaum then reported on T2/T2S Consolidation, a project of the euro central banks.

To be put on hold and cancelled if unsettled at the end of the day (i.e. bilateral cancellation applies). 3 Transfer orders entered after the opening of insolvency proceedings, which were matched on the T2S platform before the CSD/NCB becomes aware but for settlement later than on the day of insolvency.

OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at

GTC of OeKB CSD, section 1.8.1, 3.1, 3.3 Customer Master Data Providing Customer Master Data: To provide your customer master data in the course of the KYC process, please submit the completely filled in form to our address below: OeKB CSD GmbH Relationship Management Accounts Strauchgasse 3 1011 Vienna Austria Your way to provide us with your customer master data: Annex 5.1 Provision Customer Master Data Annex 5.2 Provision Cusomer Master Data (Issuers) You are already a securities account and cash account holder and would like to change your customer master data?

OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at

Show all Service Service Services for Issuers Services for Securities & Cash Account Holders Topic Topic General Asset Servicing Securities Account Administration Income Collection for Securities Due Cash Account Administration Settlement Notary Services & Safekeeping Category Category GTC & Annexes Access Working Groups, Initiatives, Associations About OeKB CSD Enhancement, Releases, Projects Forms User manuals Issuing of Instructions Asset Servicing Issuing of Instructions Settlement Guidelines Sample documents - Shares Sample documents - Bonds and others Fees Others Specifications/Additional information Filter Files Service Topic Category Annex-01-T2S-Opening-Days-Days-of-Operation-Service-Centers Service Services for Issuers, Services for Securities & Cash Account Holders Topic General, Asset Servicing, Cash Account Administration, Income Collection for Securities Due, Notary Services & Safekeeping, Securities Account Administration, Settlement Category GTC & Annexes Annex-02-List-of-Custodians Service Services for Securities & Cash Account Holders Topic Settlement, Securities Account Administration, General Category GTC & Annexes, About OeKB CSD Annex-03-Fees Service Services for Issuers, Services for Securities & Cash Account Holders Topic General, Asset Servicing, Cash Account Administration, Income Collection for Securities Due, Notary Services & Safekeeping, Securities Account Administration, Settlement Category GTC & Annexes, Fees, Access, About OeKB CSD Annex-04-Liability-Regulations-Custodians-and-Account-Servicing-Institutions Service Services for Securities & Cash Account Holders Topic Settlement, Cash Account Administration, General Category GTC & Annexes, About OeKB CSD Annex-05.1-Provision-Modification-Customer-Master-Data Service Services for Issuers, Services for Securities & Cash Account Holders Topic General, Notary Services & Safekeeping, Asset Servicing, Cash Account Administration, Income Collection for Securities Due, Securities Account Administration, Settlement Category GTC & Annexes, About OeKB CSD, Access Annex-05.2-Provision-Modification-Customer-Master-Data-Issuers Service Services for Issuers, Services for Securities & Cash Account Holders Topic Asset Servicing, Cash Account Administration, General, Income Collection for Securities Due, Notary Services & Safekeeping, Securities Account Administration, Settlement Category GTC & Annexes, About OeKB CSD, Access Annex-06-Guideline-Management-of-Digital-and-Physical-Securities Service Services for Issuers Topic Notary Services & Safekeeping, General Category GTC & Annexes, About OeKB CSD Annex-06-Guideline-Management-of-Digital-and-Physical-Securities-as-of-16.06.2025 Service Services for Issuers, Services for Securities & Cash Account Holders Topic General, Asset Servicing, Notary Services & Safekeeping Category GTC & Annexes Annex-07.1-Legal-succession-in-the-function-issuer Service Services for Issuers Topic Notary Services & Safekeeping, General Category GTC & Annexes, About OeKB CSD Annex-07.2-Determination-of-new-function-holders-for-debt-securities Service Services for Issuers Topic General, Notary Services & Safekeeping Category GTC & Annexes, About OeKB CSD Annex-07.3-Determination-of-new-function-holders-for-investment-certificates Service Services for Issuers Topic General, Notary Services & Safekeeping Category GTC & Annexes, About OeKB CSD Annex-08-Guideline-Settlement-and-Securities-Account-Administration Service Services for Securities & Cash Account Holders Topic Settlement, Securities Account Administration, General Category GTC & Annexes, Access, Guidelines, About OeKB CSD Annex-11-Guideline-Income-Collection-for-Securities-Due Service Services for Issuers, Services for Securities & Cash Account Holders Topic Income Collection for Securities Due, General Category GTC & Annexes, Guidelines, About OeKB CSD Annex-11-Guideline-Income-Collection-for-Securities-due-only-in-German-as-of-16.06.2025 Service Services for Issuers, Services for Securities & Cash Account Holders Topic General, Asset Servicing Category GTC & Annexes Annex-12-Securities-Categories-exempt-from-Withdrawal Service Services for Issuers Topic Notary Services & Safekeeping, General Category GTC & Annexes, About OeKB CSD Annex-13-Application-for-Opening-a-Securities-Account-Application-for-Opening-a-Cash-Account Service Services for Securities & Cash Account Holders Topic Securities Account Administration, Cash Account Administration, General Category GTC & Annexes, Access, Forms, About OeKB CSD Annex-14-Confirmations-of-Holdings Service Services for Securities & Cash Account Holders Topic Asset Servicing, General Category GTC & Annexes, About OeKB CSD Annex-15-Guideline-for-Cash-Account-Administration Service Services for Securities & Cash Account Holders Topic Cash Account Administration, General Category GTC & Annexes, Guidelines, About OeKB CSD Annex-16-List-of-Participants-of-SSS-Account-Holders Service Services for Securities & Cash Account Holders Topic General, Securities Account Administration, Settlement Category GTC & Annexes, About OeKB CSD Annex-17-User-Manual-Settlement-Client Service Services for Securities & Cash Account Holders Topic Settlement, Securities Account Administration, General Category GTC & Annexes, User manuals, Access, About OeKB CSD 1 2 3 4 … 9 1 from 9

OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at

To be put on hold and cancelled if unsettled at the end of the day (i.e. bilateral cancellation applies). 3 Transfer orders entered after the opening of insolvency proceedings, which were matched on the T2S platform before the CSD/NCB becomes aware but for settlement later than on the day of insolvency.

OeKB CSD places the utmost importance on conducting business ethically and with integrity, in accordance with the standards of conduct and values set out in its Code of Conduct and legal requirements....

OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at

Get all information here: Investment Fund Act 2011 Reporting of fund measures – a service of Oesterreichische Kontrollbank Aktiengesellschaft (OeKB) Issuer Information Center - a service of Oesterreichische Kontrollbank Aktiengesellschaft (OeKB) Our scope of services in detail: MT564 Specification Funds Measures OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at

OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at OeKB CSD Service Center T +43 1 53127-2100 csd@oekb-csd.at